A TAPI / SPI-enabled device is a prerequisite for the function of the telephony software AG-Tel or CRM- and call center software AG-VIP SQL by Grutzeck-Software. The Microsoft TAPI interface is the common basis for all communication programs running under Windows. The following information is based on in-house tests, manufacturer's information or specialized press. We do not accept any liability for the correctness of this information. The dialing devices marked with "tested" were tested only for the respective version and configuration.
Windows has a general CAPI/TAPI sub-system for ISDN cards. For this, you need a CAPI 2.0 driver from the manufacturer of this card which is implemented as VxD. Most manufacturers have them available via mail box. Some manufacturers have announced TAPI drivers for ISDN.
ATTENTION: For dialing, only those ISDN cards can be used that are directly connected to a headset or telephone!
Nearly all telephone system manufacturers offers a V.24 input for his systems. The following manufacturers have matching TAPI drivers: Ericsson, Nortel, Bosch Telecom. Others soon available
If your telephone system is not TAPI-enabled and the refitting by the manufacturer is very expensive or even impossible (e.g. Telekom Octopus M identical to PKI 180 i), please check if the system has an internal So-Bus. Here you can connect a TAPI-enabled telephone directly or a small TAPI-enabled telephone system (subsystem).
The other option of soft migration is an upstream TAPI-enabled telephone system. The Tevitel IPBX, for example, can be connected ahead of a traditional telephone system. Directly connected telephones are then directly TAPI-enabled.
If you only have outgoing phone calls, a separate NTBA (ISDN basis input) with two TAPI-enabled ISDN telephones is an inexpensive solution.
A TAPI / SPI-enabled device is a prerequisite for the function of the telephony software AG-Tel or CRM- and call center software AG-VIP SQL by Grutzeck-Software. The Microsoft TAPI interface is the common basis for all communication programs running under Windows. The following information is based on in-house tests, manufacturer's information or specialized press. We do not accept any liability for the correctness of this information. The dialing devices marked with "tested" were tested only for the respective version and configuration.
Overview:
ISDN-Cards
Telephone systems
Telephones
Tipps & Tricks
Grutzeck-Software Homepage:
Solutions for sales, address management, direct- and telephone marketing (call center).
1. ISDN cards:
Windows has a general CAPI/TAPI sub-system for ISDN cards. For this, you need a CAPI 2.0 driver from the manufacturer of this card which is implemented as VxD. Most manufacturers have them available via mail box. Some manufacturers have announced TAPI drivers for ISDN.
ATTENTION: For dialing, only those ISDN cards can be used that are directly connected to a headset or telephone!
TAPI driver for download. Only in connection with fully duplex enabled sound card (Problem is that an incoming call is accepted automatically!)
02275/900033
- Diva Server for fax, Unified Messaging
Diva Server for Voice, Speech
089/ 60 74 52 85
on Basis Eicon Networks Diva ISDN
incl. audio output on the board
2. Extension line systems with TAPI drivers
TAPI versions:
TAPI 1.3 = Wi 3.11, TAPI 1.4 = Win 95, TAPI 2.x = Win NT 4 or higher
3Com
089250000
2102
NBX 100
NBX3001 BRI
Super Stack 3 NBX
0180/5338393
Aastra 5000
Aastra 800
Aastra Intelligate
Business Phone 8.1
MX-One 4.0
Ascotel 200,
Ascotel IntelliGate 150 /
300 / 2025 / 2045 /2065
Ascotel bcs with
Terminals Office 20, 30,
40 over Pocketadapter.
TAPI-driver for free
Download
Ascom 22, 33, 33 plus, 40
only in connection with an PC
Dialer (1st-Party)
OpenCom 61 IP, 63 IP 65
IP, 100, 105, 110, 120,
320, X320, 1000 1010,
1100, 1300
Varix home clip
QuickNet ISDN
Varix 14, Varix 200, Varix
840, TA 33 USB
XL, 50, NeXspan
Communication Server
0700/225524336
14 analog, AC 14
WebPhonie, AC 16
WebPhonie, AS 140 /
141, AS 1x, AS 2x, AS
35, AS 43, AS 45, AS 200
IT
AS 190 / 191(plus)
AS 3x (Firmware 3.0,
AS 40 (latest firmware necessary)
AS 40 P
AS 400
AS 100 IT
AS 4000
2.1
0800/2002202
Telephone sets 4012
or 4034 with
Terminal adapter, and PC
-Telephone interface with
Alcatel TAPI driver
"Alcatel_UA_4200_2.0_3"
- Third-Party on TAPI
Premium Server
- Omni PCX with Pimphony
Team / Basic Edition 2, V.
4.0 Build 145
OmniPCX Office / 4400
- 4004 First
- 4010 Easy
- 4020/22
- 4035/37
- Omni PCX 4400
Enterprise
1.3
1.4
2.1
Software
06102/567-0
No TAPI-Interface.
Proprietäre API
05306/9200-700
COMmander Business
COMpact 2104
COMpact 2104 USB
COMpact 4410 USB
ETS-2104 I / 2106 I
(Rev.2: No Swap)
ETS-2204 I
ETS-4216 I
ETS-4308 I
ETS-2116 I/II
2.1
Software
(kein
Makeln)
0800/2829222
inkl. ehemaliger Tenovis
Lösungen
Terminals:
4610 IP, 4620 IP, 4621 IP,
4622 IP, 4625 IP 4606 IP,
4612 IP, 4624 IP
T3, T3 IP,
PBX:
S8100 G600 o.CMC
S8300 G700 Gateway
S8700 G600 o. G700
S8500
Aura
G3Si Media Server
ISTS
IP Office
Multivantage
IP600
Definity One
Eurogeneris ACS bzw. CS
Definitiy ProLogix
Definitiy G3si / G3R
Argent Office
CyberGear Gold
Integral 5D / 5E
TH13, TM13, TS 13 für
Integral 33x und
Integral 3
(Updated Driver
or software update
Telecommunications system for brokering
available)
Integral 55 IPS, 133, 155
LX, IEE, IP Office 3.1
Intel
0911/9673-0
(insolvent 2003: Successor
Funkwerk Enterprise
Communications GmbH
(FEC)
XCentric
Ellan 250 T
Ellan 250 TG
Ellan System
01803/671001
7905G
Call Manager
(3.3 / Express)
03943/262800
Server
0211/95040
0241/16802620
3402, 2404, 2408, 2410
Meeting Point:
2004, 2020, 3015, 5030,
5810
T-Concept-Reihe:
X 320, XI 320, XI 520
Eumex:
200, 400, 2220, 5520, 404
PC, 820 LAN, 800, 802,
Comfort Pro, Comfort
Open
Octopus Reihe:
Older models (PKI) with
Terminal Octophon
86 / 340i and TAPI driver
von Quintec
(14 days free test-version)
Recent series:
Ident. Siemens HICOM
with terminal
* 1st party CTI for
Systems with Providers
TAPI LINK for phones
Octophone 26/28 with
Data / Control Adapter
(No stains, no-Called
ID!)
Octopus E models 10,
20, 30, 300/800, 5000
* Third-party solution: to
Call Bridge to TA
TELAS server (version
4.1.1.6 or higher for WIN
NT)
Octopus F 600:
- 1st party TAPI or USB
IP version
(Called-ID = called
Extension no. and not
ACD Group)
- 3rd party TAPI 170: full
Functionality
F200, 270 IT, 400, 650,
900
Octupus Open Netphone,
ONPI / onPA, CM / CME
1.4
2.0
2.1
according to the manufacturer
First-Party-
Link
with
Octophon
26
tested
Grutzeck-
Software
Octopus F
600:
tested
Testlabor
Deutsche
Telekom
Deutsche Fernsprecher
06421/402-263
Quicktel 14
Quicktel 18 s
040/55304-203
Triccy Data, Mistral 60
ISDN Dect
069/973054-0
01805/025250
MD110
1.4
030/398017-0
Software Version4.x
E 2440, E 2440-19, E
460-19, 261 F, 262 F, 182
F
Communications GmbH
(FEC)
vormals Elmeg
elmeg C40, elmeg C44,
elmeg C46e, elmeg
C46xe,elmeg C46xe-
rack, elmeg ICT46, elmeg
C48, elmeg C68, elmeg
C88m, elmeg ICT88,
elmeg T240, elmeg T444,
elmeg T484, elmeg ICT
80, elmeg ICT 880-rack,
elmeg C400
D@vos top, 24, 44
2.1
C44 / C
88m
Grutzeck
08442/9248-0
Office 206, 209 ,1116,
1114, 2116
Telecommunications
+49 (6445) 601961
086414/403270
03304/3923-0
0431/8818-290
(Liefertermin: ?)
089/59047325
02332/82987
Istec Professional
Modular Business
MIX Minotaurus Euro
M 1632 Modular'
E2440 professional (19")
07031/730090
IP3000-10/120/30
IP3000DD
IP400
IP 6000, IP 800, IP 202
VOIP Gatewayas
0611/609373-0
02031/952601
0043/1/81111-0
(Own Production set)
089/45604025
0041 1/2055757
0421/43770
0221/96373-0
3300 Integrated
Communication Plattforms
1.4
Intel
Nitsuko)
(in preparation) for
Nitsuko 16i, 32 i
Advanced, 288, DX 500
Aspire XN 120
2.1
Software
( 3rd-Party
mit 32 i
bzw. DX 500)
Solutions Deutschland
GmbH
PC-Karte Sopho-Set D
566
Sopho iS 2000 IPS
Sopho iS 3000 Serie
(no call identification
possible!)
sopho@vance 6000
SV7000
Software
05251/1589-84
40/8549-0
with terminals KX-T 7533
KX-TDA30
KX-TD612 /816 / 1232 /
500
KX-TDA612G
KX-TD500CE
KX-TDA100NE
KX-TDA200NE
KX TDA 100/200
(no swap)
2.1
3rd-Party
KX-TDA 30
Software
PP-Com
(thetacom)
06157/9153-0
(089/4890130)
0180/5121213
1.4
08142/4799-0
089/722-36112
150 E, 300 / E
* 1st Party CTI with provider
CallBridge TA for phones
Optiset E with data/control-
Adapter
* 3st party with CallBridge
TP for Hicom 300 / E
TELAS server (version
4.1.1.6 or higher for WIN
NT)
* 3rd Party over LAN
Bridge for Hicom 150
Office (no hook via
TAPI poss., No-Called
ID!)
HiPath 3000
HiPath 4000
HiPath 5000, 5300, 5500
Hicom 150 H Rel.2, Office
Pro / Com / Point
HiPath 3000 (baugl.
Octupus 600 F):
- 1st party TAPI USB
(Called-ID = called
Extension no. and not
ACD Group)
- 3rd party TAPI 170: full
Functionality
1.4
2.0
2.1
according to the manufacturer
HiPath in
Form
baugl.
Octopus
600 F in
Telekom
Testlabor
getestet
040/5206480
0721/151042-30
06021/4436-0
Solution
Software
05634/979-0
TKS 2-16-2
Moritz 180
Moritz 181
Telenet VoIP
TH13, TM13, TS 13 für
Integral 33x und
Integral 3
(Updated driver or software update
Telecommunications systems for brokering
available)
Integral 55 IPS
1.4,
2.1
0800/tevitel
+ 2.1) mit Remote TSP
2.1
Vers. 5.5
according to the manufacturer
Grutzeck-
Software
02202/9542-280
Telefon wit Modem
05231/705150
02202/93682-0
089/94490222
3. Telephones with V.24 input
Nearly all telephone system manufacturers offers a V.24 input for his systems. The following manufacturers have matching TAPI drivers: Ericsson, Nortel, Bosch Telecom. Others soon available
02206/9571-0
4. End devices with direct TAPI-drivers
Telephone devices with have the TAPI driver directly available
Phone 2102
(VoIP)
06109/301360
Office 35 IP
Office 60 IP
Office 70 IP
Office 80 IP
Office 1600 IP
Office 1560 IP
NeXspan i740
NeXspan i760
NeXspan i780
Open Com:
61 IP, 63 IP, 65 IP
BeeTel 34xi (at Handsets)
Euro Master Data
Eurix 245
Openphone 73 IP /
75
Aastra 53i / 55i /
57i
(VOIP)
0711/8210
4010 Easy
4020/22 Premium
4035/37 Advanced
IP Touch 4008
IP Touch 4018
IP Touch 4068
IP Touch 4038
IP Touch 4028
IP Touch 4068
(VoIP)
0800/1070829
Skinny
C 7912, C 79229
IP Softphone
(VOIP)
06109/738124
plus, 40 mit Office
Adapter (PC-Dialer)
imer Internet des
TAPI- Treibers bei
www.estos.de
05306/9200-700
0800/2829222
4606 IP
4610 IP
4620 IP
4630 IP
Sreenphone
4612 IP
4624 IP
4690 IP
over IP Softphone
R5
Tenovis:
Integral T3 IP
(compact +
classic)
(VoIP)
1905 G
7910 G+ SW
7912 G
7920 G
7940 IP Phone
7941 G
7960 IP Phone
7961 G
7970 IP Phone
Wireless IP Phone
(VoIP)
(Insolvent !)
06151/95140
Natja PC
Natja TP
(VoIP)
Fernsprecher
Werke (DFG)
06421/402420
18
AG
1.4
0211/5340
3415
IP-S 290
IP-S 290 plus
IP-S 400
Enterprise
Communications
GmbH (FEC)
vormals Elmeg
C 200 d@ta,
C / CS / T 3x0
C / CS 4x0
(also on Sun-Bus
operated as an extension)
1.4
2.0
DATA, Power
Phone Pro
0431/88180
Version 3.x
1.4
IP 100
IP 110
IP 200
(VoIP)
200
(VoIP)
(Own production
set)
(VoIP)
5304 IP Phone
5212 IP Phone
5224 IP Phone
5330 IP Phone
5340 IP Phone
Navigator
Ergoline.net
SOPHO Desktop
Teminals
SOPHO Dtermin
(VOIP)
5000
Kx-Nt343
Kx-Nt346
Kx-Nt366
* über 3-Party von
PBX
02773/812866
baugl. Elmeg C
100)
0202/409220
ST-150
ellan: System
261/ST
(VoIP)
400, 100
(VoIP)
400, 500, 600
Profiset
51 / 70 / 71 isdn
2.0
(VoIP)
L400 / L420e
L420p / L420s /
L440
L520p / L520s /
L540
(VoIP)
102
Julia
Nina
(VoIP)
02102/428
suitable!), 192,
193, 194
(optional), 195,
84 System
vgl. Innovaphone
(Beta-Test 195)
5. CTI-Middleware:
These are, for example, the telephone of the Octophon series.
von
ADLON
Tel.: 0751/7607-0
Provider
TeamCallServer 3.0 für Alcatel
PBX with
the CSTA
Licenses
Tel.: 030/28526 0
Party-CTI-Lösung mit TAPI-
Anbindung für Xo-Schnittstelle,
z.B. Octophon-50, 26, 28, 85,
86, DeTeWe SD 38, Bosch
Telekom T1 uvm...
Third-Party-Lösung für NT 4
Netzwerke mit TAPI 2.1
Tips & Tricks
If your telephone system is not TAPI-enabled and the refitting by the manufacturer is very expensive or even impossible (e.g. Telekom Octopus M identical to PKI 180 i), please check if the system has an internal So-Bus. Here you can connect a TAPI-enabled telephone directly or a small TAPI-enabled telephone system (subsystem).
The other option of soft migration is an upstream TAPI-enabled telephone system. The Tevitel IPBX, for example, can be connected ahead of a traditional telephone system. Directly connected telephones are then directly TAPI-enabled.
If you only have outgoing phone calls, a separate NTBA (ISDN basis input) with two TAPI-enabled ISDN telephones is an inexpensive solution.
Further informations