In October each year by the congress event "Erfolgreiches Callcenter" instead. It shows speakers in workshops and lectures from different areas of expertise best-practice solutions for call centers. Some speakers have provided their knowledge in the form of technical articles. It aims to:
employee involvement in human resources planning
the worlds in the call center
Impact of the Digital Revolution
Real-Time analyis
the acoustic brand management
personality-oriented communication
optimal customer relationships through process design
efficient quality management
King discipline customer dialogue
Sell
Opportunities and limitations of the use dialers
and much more
The booklet will be sold exclusively as an eBook as a PDF document. Content is only in German avaliable.The disclosure is expressly permitted and desired. Please enter your contact details. The download link is sent to you immediately.
In October each year by the congress event "Erfolgreiches Callcenter" instead. It shows speakers in workshops and lectures from different areas of expertise best-practice solutions for call centers. Some speakers have provided their knowledge in the form of technical articles. It aims to:
The booklet will be sold exclusively as an eBook as a PDF document. Content is only in German avaliable.The disclosure is expressly permitted and desired. Please enter your contact details. The download link is sent to you immediately.