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Support - This is how we help and support you

Bedienungsanleitungen zu AG-VIP SQL als PDF-Dateien Our aim is that you are more than content with your AG software: We want you to be happy with it - and that you and your work are more efficient and thus successful with the help of our software. Would you like to learn more? Have a look into our manuals.  The manuals are available as pdf documents in the program installation or here. The documentation for AG-VIP SQL is divided into three parts: Administration, User and Macros.
Direkt zur Knowledge-Base Our knowledge Base is accessible 24/7. In this knowledge base you can find help along with usage examples. Along with that, the most frequent usage questions are explained and answered in detail.
zum XING Anwenderforum Should you not find help here, why not visit the XING user forum of Grutzeck-Software. . Other power users will be glad to help you. As AG-VIP SQL user you can apply for membership. We will be glad to activate your membership and send you a short instruction.
support_hotline Of course we are also glad to be of help personally in the scope of a software maintenance agreement. You can use the online form to describe your problem as exactly as possible - and please do not forget to describe your operation system environment.
If necessary, you can ask the hotline to start a  remote maintenance client.
You can find more information about the standard CPI interface TAPI here ...
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Grutzeck-Software GmbH
Hessen-Homburg-Platz 1
63452 Hanau
Germany
Phone:
+49 6181 / 97010
Fax:
+49 6181 / 970166
E-Mail:
info@grutzeck.de
Internet:
www.grutzeck.de

The support team of the company Grutzeck is the best that I have met in dealing with computer science in more than 30 years. At this point I would like to thank especially in the men Grutzeck, Richter and Sticker, for her patience, her kindness and their great knowledge well. Gerry Binder, CEO of Call & Sell Ltd.