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Manuals

Here you can find manuals for all products as pdf files. Most of these files can be read or printed directly in a browser or in Acrobat Reader. The short manuals describe the most important functions without all details.

Please note that some of the files are rather large. We can also send you our free information CD with the complete manuals in pdf format. You can also schedule a date for an online presentation.

CRM- und Callcenter-Software AG-VIP SQL

AG-VIP SQL - CRM- and call center software

Complete manual for administrators
PDF file, 14.1 MB, last updated 17 Aug. 2011

Complete manual for users
PDF file, 6.2 MB, last updated 12 Okt. 2011

Manual for macro development and automation
PDF file, 1 MB, last updated 3rd Nov. 2010

German Manuals

Quick start for users (40 pages)
PDF file, 1.2 MB, last updated 6th May 2010

Seminar documents AG-VIP SQL + Workflow for Outbound
PDF file, 4.7 MB, last updated 4th Jan. 2010

Manual option "Date Scheduling" for AG-VIP SQL
PDF file, 1.7 MB, last updated 3rd Dec. 2009

Manual option "AG-Overdial-Server / Elsbeth integration"
PDF file, 1.7 MB, last updated 15th Sept. 2008
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Grutzeck-Software GmbH
Hessen-Homburg-Platz 1
63452 Hanau
Germany
Phone:
+49 6181 / 97010
Fax:
+49 6181 / 970166
E-Mail:
info@grutzeck.de
Internet:
www.grutzeck.de

"Thanks to AG-VIP SQL we were able to increase in the starting phase, the performance of our people by over 100%. The transparency in reporting has helped us to discover weaknesses of employees, promote and evaluate the performance objective can be." Mr. Geißel management BtoB