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  • Home
  • Call Center
  • Controlling
  • Outbound
  • Inbound
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  • Controlling
  • telefonische Terminvereinbarung
  • Predictive Dialer
  • Outbound Simulator
  • eBook "Erfolg mit Telefonmarketing"

Controlling

Campaign controlling with AG-VIP SQL

AG-VIP SQL offers different reporting types:

Freely definable statistics
Ticket movement statistics
User work statistics
Availability statistics
Project statistics

Read more: Campaign controlling with AG-VIP SQL

 

Campaign management with AG-VIP SQL - Monitors for the current system state

As team leader, you can use the campaign management with up to for different monitors. The project monitor controls the current campaign levels. You are alerted if, for example, a campaign is running out of addresses. The team leader can act quickly and assign agents to other campaign levels or get new addresses

Read more: Campaign management in AG-VIP SQL

   
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Grutzeck-Software GmbH
Hessen-Homburg-Platz 1
63452 Hanau
Germany
Phone:
+49 6181 / 97010
Fax:
+49 6181 / 970166
E-Mail:
info@grutzeck.de
Internet:
www.grutzeck.de

"Expectations of HORIBA Jobin Yvon GmbH to the CRM Tool AG-VIP SQL have been fully met. And note 1 for the strict product development by Grutzeck Software GmbH and the cooperative support with any questions, problems and suggestions." Dr. Ruth Geiger, Executive Director HORIBA Jobin Yvon GmbH