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  • CRM Case Studies
  • Aussendienst-steuerung
  • eBook "CRM-Einführung"

Usage examples and -scenarios

In the following examples you see some already realized customer projects in the CRM-and call center environment:

Telcos / Carrier
Seminar providers / event service

CRM implementation a bank  (PDF, 300 KB)
CRM implementation distribution of sophisticated measurement- and control technology (PDF, 70 KB)
CRM implementation a logistics company (PDF, 170 KB)

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Grutzeck-Software GmbH
Hessen-Homburg-Platz 1
63452 Hanau
Germany
Phone:
+49 6181 / 97010
Fax:
+49 6181 / 970166
E-Mail:
info@grutzeck.de
Internet:
www.grutzeck.de

"The issue of CRM is for us as well as craft and Management and more important," says Karsten Beardi. "The contact history of the used CRM-Software AG-VIP SQL offers us excellent opportunities to document the construction progress. Photos and documents we link directly. So we can inform the customer at any time, which we attributed to the construction site found to damage and what measures we have taken. This service is something our customers appreciate. " Managing Beardi Holz- und Bautenschutz